Privacy Policy
Digital Services
- Cancellations for digital services must be requested before project initiation.
- Once a project has started, cancellation may not be possible, or a cancellation fee may apply.
b. Subscriptions
- Subscription cancellations must be requested at least 7 days before the next billing cycle to avoid charges for the upcoming period.
c. Custom Solutions
- Custom solutions, such as software development, may be subject to partial refunds based on work completed.
2. How to Request a Cancellation
To cancel an order or service:
- Email us at support@bmcinfotech.com with your order details and reason for cancellation.
- Include your name, order reference, and other relevant information.
- Allow 5 business days for us to process your request.
3. Refund Eligibility
- Refunds for canceled services are subject to our Refund Policy.
- For eligible cancellations, refunds will be processed within 10-15 business days.
- Refunds will be issued to the original payment method only.
4. Exceptions
The following are not eligible for cancellation:
- Services already completed and delivered.
- Monthly or annual subscription fees after the billing cycle has begun.
- Non-refundable deposits or consultation fees.
5. Amendments to Services
If you wish to amend an order rather than cancel it, please contact us at support@bmcinfotech.com to discuss possible adjustments.
6. Changes to This Policy
We reserve the right to modify this cancellation policy at any time. Updates will be posted on this page, and significant changes will be communicated via email.
7. Contact Information
For questions or concerns regarding cancellations, please email us at support@bmcinfotech.com.