Terms and condition
1. Legal Name and Company Details
This website is operated by AFM Media Solutions Limited, trading as BMC Caps (“we”, “us” or “our”).
Business Registration Number (BRN): 77039014
Company Address: Rm 205, Unit C, 2/F. Kwong On Bank Mongkok Branch Bldg, 728–730 Nathan Rd, Mong Kok, Hong Kong
Website: https://bmccaps.com/
2. Acceptance of Terms
By placing an order or engaging our services through bmccaps.com, you agree to these Terms and Conditions and the service details agreed in your order or written proposal.
Please also read our Privacy Policy, which explains how we handle personal information.
3. Services
We provide IT services, software development, digital consultancy and custom solutions according to the agreed project scope.
The deliverables, price, payment schedule, estimated timeline and any exclusions will be specified in your order confirmation or written agreement. Additional work requires agreement on the revised scope, fees and timeline before it begins.
4. User Obligations
You must provide accurate information, comply with applicable laws and avoid misusing our website, services or systems.
You are responsible for providing the materials, access, permissions and approvals required for your project. Delays in providing these items may affect the delivery schedule. You must have the necessary rights to any content or materials you supply.
5. Intellectual Property
Unless otherwise agreed in writing, code, designs, documentation and materials created by us remain our intellectual property. Your agreement will specify any ownership transfer or licence granted to you, including its scope and payment conditions.
Materials you provide remain yours or the property of their respective owners. Third-party software and other licensed materials remain subject to their applicable licence terms.
6. Subscriptions and Billing
Subscription services are billed monthly or annually, as specified in your accepted order. Before payment, we will disclose the price, currency, applicable taxes, additional charges, billing frequency and any minimum commitment.
Your order will state whether the subscription renews automatically or is paid through separate invoices. Where automatic renewal applies, the recurring payment terms will be presented before you authorise them.
Unless applicable law provides otherwise, cancellation requests must be received at least seven calendar days before the renewal date to prevent the next renewal charge.
Please follow our Cancellation Policy for instructions. Cancelling future renewals does not automatically entitle you to a refund for a billing period already started.
7. Cancellation and Refunds
Cancellation requests and refund eligibility are governed by our Cancellation Policy and Refund Policy, subject to applicable law.
Any applicable cancellation charge or deduction must have been disclosed and agreed before purchase. Where a partial refund is available, the calculation will account for the agreed value of completed work and any eligible, previously disclosed costs without counting the same cost twice.
Nothing in these policies limits rights or remedies that cannot lawfully be excluded.
8. Warranties and Service Outcomes
We will provide services in accordance with the agreed scope and applicable legal obligations. Except for commitments expressly stated in your agreement or required by law, we make no additional warranties to the extent permitted by law.
We do not guarantee particular commercial results, revenue, search rankings or uninterrupted operation of third-party platforms.
If a service does not meet the agreed scope, contact us so we can assess the issue and the appropriate remedy.
9. Limitation of Liability
To the extent permitted by applicable law, our liability for direct losses arising from the affected services is limited to the amount you paid for those services during the 12 months preceding the event giving rise to the claim.
To the extent permitted by law, we are not liable for indirect or consequential losses.
These limitations do not apply to fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Your mandatory statutory rights remain unaffected.
10. Suspension and Termination
We may suspend or terminate services for a material breach of these Terms, unlawful use or non-payment, subject to applicable law and your service agreement.
Where appropriate, we will notify you of the reason and provide an opportunity to resolve the issue. Any outstanding payments, completed work and prepaid but undelivered services will be assessed under the agreement, our policies and applicable law.
You may request cancellation in accordance with our Cancellation Policy.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of the jurisdiction in which AFM Media Solutions Limited is registered.
Subject to mandatory consumer rights and applicable jurisdiction rules, disputes arising from these Terms or our services will be subject to the jurisdiction of the courts in that jurisdiction.
12. Changes to These Terms
We may update these Terms to reflect changes to our services, business practices or legal requirements. The revised version and its effective date will be published on this page.
We will provide notice of material changes affecting ongoing services where required. Updates will not retrospectively remove rights relating to an existing purchase.
13. Contact Information
For questions about these Terms, your order, billing or cancellation, contact:
AFM Media Solutions Limited, trading as BMC Caps
BRN: 77039014
Address: Rm 205, Unit C, 2/F. Kwong On Bank Mongkok Branch Bldg, 728–730 Nathan Rd, Mong Kok, Hong Kong
Email: support@bmcaps.com