Refund Policy

1. Applicability
This policy applies to digital services, subscriptions, and custom solutions provided by bmcaps.com.

2. Cancellation Terms

  • Digital services: Must be canceled before project initiation. Once started, cancellations may not be possible, or a fee may apply.

  • Subscriptions: Cancellation requests must be made at least 7 days before the next billing cycle to prevent automatic renewal and charges.

  • Custom solutions: Partial refunds may be considered based on the ratio of work completed.

3. How to Request a Refund

  • Send an email to support@bmcaps.com including your name, order or project reference, service details, and cancellation reason.

  • Allow 5 business days for processing.

4. Refund Processing

  • Eligible refunds will be processed within 10–15 business days of approval and issued back to the original payment method.bmccaps.com+1

5. Non‑Refundable Items

  • Services already delivered in full.

  • Subscription fees after a billing cycle begins.

  • Non‑refundable deposits or consultation fees.

6. Amendments vs. Cancellation
If you wish to modify a project rather than cancel, contact support@bmcaps.com to discuss amendments.

7. Policy Updates
We may update this Refund Policy at any time. Changes will be posted on our website and notified via email if significant.